Primary Communication Channels
For immediate assistance, we offer several high-speed communication lines designed to resolve the majority of user inquiries in real-time.
Online Live Chat The most efficient way to receive help is through our integrated Live Chat, available both on the official website and within the mobile application. This service connects you directly with a support specialist.
- Response Time: Typically under 60 seconds.
- Operating Hours: 24/7, including holidays.
Messenger Support For users who prefer mobile-first communication, we maintain official support channels on Telegram and WhatsApp. These platforms allow for secure document sharing and quick troubleshooting.
- Telegram: @MostbetIn_Support
- WhatsApp: Available through the “Help” section in your account profile.
Email Assistance for Specialized Queries
If your inquiry requires a detailed explanation or the attachment of multiple documents, please contact our specialized departments via email. This ensures that your request is handled by the appropriate expert.
- Customer Support: [email protected]
Contact this address for general questions, bonus clarifications, or technical issues with the app. - Security & Verification: [email protected]
Use this for KYC (Know Your Customer) procedures, identity verification, or account recovery. - Partnership & Marketing: [email protected]
For business proposals, affiliate inquiries, or media requests within the Indian region.
Phone and Callback Services
Mostbet provides a dedicated hotline for users who prefer verbal communication. If the lines are busy due to high traffic during major sporting events like the IPL, you may use the “Request a Callback” feature located in the app’s settings.
- International Hotline: 8 800 511 14 99
- Language Options: English, Hindi.
Corporate and Regulatory Information
Mostbet operates under the strict guidelines of international gaming licenses, ensuring fair play and financial transparency.
- Operator: Bizbon N.V.
- Registration Number: 141081
- Registered Address: Stoa 1, Willemstad, Curaçao.
- Licensing: Authorized and regulated by the Government of Curaçao under License No. 8048/JAZ.
Technical Support Tips
To ensure a rapid resolution of your issue, please include the following information in your initial message:
- Your unique Player ID (found in your profile).
- A brief description of the issue.
- Screenshots of any error messages or transaction confirmations (if applicable).
Our support team is dedicated to maintaining the highest standards of service. We appreciate your feedback as it helps us continue to optimize the Mostbet experience for all Indian players in 2026.